Business Analyst

Purely CRM - Vancouver BC

Purely CRM - Seattle Wa


We’re looking for a Business Analyst to become a core member of our team. We’re looking for a self-motivated, detail oriented, team-player with good communication skills who wants to learn new skills. Join a small, experienced team in building great Dynamics CRM applications that our clients love.

No prior Dynamics CRM experience is required, full training will be given.

The Role of the Business Analyst

In today’s complex business environment, an organization’s adaptability, agility, and ability to manage constant change through innovation can be keys to success. Traditional methods may no longer lead to reaching objectives when economic conditions are unfavorable. That’s where business analysis comes in. Corporations achieve goals through projects that translate customer needs into new products, services, and profits. Business analysts can make it all happen more efficiently and effectively.

The business analyst's primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. In terms of Purely CRM, the Business Analyst is helping businesses implement Dynamics CRM.

Requirements Are the Core of the Business Analyst’s Role

Requirements management is one of the core skills of Business Analysts. Developing technical solutions to business problems, or to advance a company’s sales efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level helps fulfill business needs.

Business analysts typically take the lead role in:

  • Assisting with the business case

  • Planning and monitoring

  • Eliciting requirements

  • Translating and simplifying requirements

  • Requirements analysis

  • Application testing

  • Client training

Skilled Business Analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment.

Business Analyst Deliverables

The specific job deliverables of a Business Analyst at Purely CRM include:

  • Requirements documents (generally business workflows)

  • Design documents

  • Test cases

  • Training documentation

Business Analysts are typically required to assess and validate their activities and to determine if a solution has fulfilled the requirements. They may use sophisticated methods, metrics and tools to achieve the business benefits and corporate goals in areas such as billing, production, workflow, customer relationship management and manufacturing.

This opportunity is for you if you have:

  • Completed a Bachelor's degree in Business or Management Information Systems or a related area.

  • Experience with any of the following MS Word, MS Excel, MS Visio, Lucid Chart, Balsamiq, Xmind.

  • An inquisitive mind and love to learn new processes.

  • A passion for creating process diagrams and documentation.

  • A passion for problem solving.

  • Excellent written and spoken English language skills.

Why this opportunity is great:

  • Be part of a small, experienced, energetic team working on a rapid, agile development schedule

  • Competitive salary and benefits

  • Opportunity for growth in the company

Purely CRM Consulting Inc is 100% focused on Microsoft Dynamics CRM. As a team we have been involved with Dynamics CRM since version 1.0 which dates back to the early 2000’s and we bring a combined 50+ years’ experience. We stand behind Microsoft Dynamics CRM as a platform and the quality of our work in order to provide the best service for our clients.

As a new employee we’re not requiring you to have Microsoft Dynamics product experience, but you must be willing to learn new applications, training and mentoring will be provided. Our Vancouver office is based in Yaletown but we have clients throughout GVRD and our work takes place at our office and client sites, so you must have the means to travel to client sites. Our Seattle office is based Downtown.


Job Type: Full-time

Local candidates only: Vancouver, BC or Seattle, WA

Required education: Bachelor's

Required language: English, excellent written and spoken English required

If you are interested in joining our team please send your resume to