Hmmm.. What will Microsoft do now that voice of the customer has been deprecated?!

Have no fear because Forms Pro is here! Forms Pro is now available to capture your customer feedback by using surveys. If you are worried about if you can still use the old voice of the customer, you have till July 1, 2020 to create and distribute new surveys and collect responses from live surveys.

As expected, with the release of Forms Pro that Microsoft have announced that Voice of the Customer is being deprecated.
— Microsoft Dynamics Community

Here is a link showing you the ins and outs of Forms Pro: https://formspro.microsoft.com/en-ca/

Happy Tuesday

Ron DeGiusti

Purely CRM