Our Services

CRM Training

Remote CRM Training for Microsoft Dynamics 365

As a Microsoft Authorized Education Partner (AEP), many of our public and private courses also include an official completion certificate to be used for Professional Development Units (PDU) for a variety of designations.  The majority of our Microsoft CRM training is focused on Customer Dynamics 365 training for Clients, providing hands-on in-class (Virtual Classroom) training. 

Diverse Business Team Meeting At Table

Common Change Management & Training Initiatives

63998365fd61df24862446e3_dynamics-365-customer-service-contact-p-1600
Microsoft Dynamics 365 Sales, Customer Service, Cloud, & Custom Applications

.

  • Product Orientation Training – Dynamics 365 Customer Experience, Sales Management, Customer Service, Case Management, Member Management, and remote Field Service modules for Microsoft Dynamics 365.
  • Navigation Training
  • Technical and Administrator Training
Business Process training using your Microsoft CRM Business Applications
  • Specific tasks/modules
  • Specific role-based training
  • Change Management and user adoption efforts
  • Train the Trainer (T3) training and mentorship
CRM Training and Support
Power BI development and Training
Report Development, Queries and Analytics
  • Microsoft Power BI, Dynamics 365 dashboards, role-based security, and reports
  • Monthly and quarterly reporting and forecasts

  • Process documentation

Need a New Microsoft CRM Partner?

With change in mind, we suggest you consider hitting the proverbial “RESET BUTTON” and re-evaluate ‘where you are now’; and ‘where you want to be‘.

Steve Ewing, Vice President

Phone: +1-888-257-3577 x 213